May 2022 17. 7 out of 5 stars from 86 genuine reviews on Australia's largest opinion site ProductReview. Unplanned Outage Affected Services: Internet and Phone Work Order: 304268 Created by Matthew Mbire Description. e. Aussie Broadband. Internet Mobile Voice Industries Help and Support . Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. OptiComm advises there is an unplanned outage impacting Lorimer Street, Docklands, VIC. We apologize for the inconvenience. au. OptiComm advises there is a reported outage for Iluka/Beaumaris Beach, WA. Unlimited data. January 2023! Please be aware no support will be available for this portal after 31/12/2022. OptiComm wishes to advise that there is an unplanned outage in the Mandalay estate. 250 Mbps. Please DO NOT factory reset your modem/router. Opticomm builds solutions while investing in. Note: If you are unable to connect back, please power off and on your fibre device and modem/router. We apologise for impact to End-users. Launtel Status. There are two types of outages: Planned outage. Aussie Broadband outages reported in the last 24 hours. Shutdowns in 2023. Most of the services have restored. (RESOLVED) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD. If you are not sure your address can be serviced by OptiComm optical fibre internet service, fill in the following form or contact us today. These cables are made up of a combination of optical fibre and coaxial cables. Test Internet Speed. This will give the connection a fresh start. You and your current party Leader David Littleproud, have just realised that phone services are ridiculously poor in rural areas. The email will also inform you of the dates and times given to us by NBN for the outage. Occom reserves the right of all final interpretations. Details Update: 13/12/2022 09:30 ACDT: An unplanned outage occurred at 2:35AM ACDT. It took him more than 40min to sort out the internet connection problem for me. Compare all listings. Incident has been escalated to our backhaul carrier, further updates will be provided shortly. In the 7th month, price will return to original levels. Check your billing details and your usage or view current outages with our app for iOS and Android! Visit our online MyAussie Portal. Outages caused by larger network disruptions, like power outages, may depend on other services being restored and could take several days. 100 Mbps. This has been escalated for urgent investigation, further updates will be provided shortly. OptiComm advises there is an unplanned Freeview outage for Mandalay, VIC. This is currently under investigation. We offer you better. OMCI success. Telstra. Activ8me Customer Care. Check your network status. [Update 11:24] Our backhaul provider has confirmed there is a fibre break , they are assigning technicians to investigate on site. Opticomm is not good, we have install their service from 8th of January 2023 and their provider OCCOM start the service after two days but still we don’t have internet at our home till today 6th of February 2023. The email will also inform you of the dates and times given to us by NBN for the outage. — Select filter — Title Exchange Category. More updates to be provided. Social media. My 5 other friends on NBN with Aussie Broadband, Superloop and TPG are having no issues. [Update 14:36] Technicians have arrived on site and are investigating further. For as much as people (rightly) bitch and whine about NBN, the amount. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. 00 Where: Melton West Category: Service Restored Work Order: 317427 Created by Sally Shirazi Description. We use ISO 3166 country codes and names. UPDATE: Services have been. No ETR has been provided yet. Service: Type : Start: End: Location: Impact: NBN & Fibre: Unplanned: 21/11/2023 23:16 AEDT: n/a-NSW-Campbelltown Liverpool: DEGRADED: Network: Unplanned: 21/11/2023 23:16 AEDT: n/a-NSW. Service Providers. The builder did not provide a conduit when they subdivided the block, but have finally run it to the garage side of the house. Please migrate to our new portal: Unplanned Pakenham Outage, VIC Advisory Title: Unplanned Pakenham Outage, VIC. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Downdetector only reports an incident when the number of problem reports is significantly. ABN: 50117414776. This standard applies to eligible fixed-line telephone services, it specifies required time frames for fault repairs and service connections. Shutdowns in 2023. Absolutely appalling service. 50 Enddate: Thu, 12. Improve your internet speeds by connecting to the National Broadband Network (NBN). Update 9:45 - The backhaul provider has advised they have techs on route to attend their exchangeTelstra Velocity® is Telstra's own optical fibre network that uses Fibre-to-the-premises (FTTP) technology to bring you high-speed internet, phone, subscription TV and Free-to-Air TV services on a single connection. 50 Mbps. Click here to signup your plan now. Select your Telstra Velocity plan Velocity. Make sure the power supply is plugged in and turned on. Issue/s: If either the PWR or PON indicator light is not GREEN. Signing up with an RSP now will not change that, I've lived in an Opticomm estate for nearly 12 years and nobody has NBN. Here's a look at your consumer rights. Opticomm Free-to-air TV support team. This is called the Opticomm Ultra Fast internet plan. We are now 17 hours into an outage without any indication of a resolution time. Unplanned outage in Butler, WA. Currently with the 100/20 speed option but believe there are better priced alternatives, just a bit sketch with some of. Current outage map. Terms & conditions. . 4. I have a problem with Opticomm. OldSchoolHarry on 30/01/2022 - 13:00 Even if the old owners took the OptiComm fibre to ethernet convertor box (maybe Huawei branded), you should still be able to find a loose hanging Fibre cable - could be yellow/blue in colour but much thinner. Show less Software Developer Swinburne University of. Unfortunately I can’t move to any other provider. Social media. [Update 17:27 19/09] Our backhaul provider has identified a fibre break and its location, and are organising restoration works. Sign up now. [Update 13:55] There is an unplanned power outage in the area, as confirmed by the power distributor. Bundled with Internet. They build, operate, and maintain their own fixed line telecommunications network. We apologise for impact. Main Menu Back. iiNet #5675565 - Unplanned Opticomm Outage - QLD. They build, operate, and maintain their own fixed line telecommunications network. OptiComm wishes to advise that there is an unplanned outage affecting internet, phone and TV services and is being investigated. Archive View Return to standard view. 4 Mbps. There seems to be an Opticomm outage in Varsity Lakes. I got an email an hour okay saying a large Opticomm outage is ongoing. It will often be inside of cream or grey plastic case. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. MyAussie, Your Way. Current outage map Current outage list. Connection Check: Examine the ethernet cable between NTD and router, check for loose or frayed connections. Opticomm is one of Australia's largest alternatives to the National Broadband Network (nbn®). com. It is the residents responsibility to provide an internal domestic AC 240V socket-outlet for the Power Supply Unit, as well as the battery. Any idea when the unplanned outage in Ridgewood will be over. Google Meet. It is best for basic Internet browsing, social media, and HD video streaming. Crap service. Update: There was a hardware issue. We. For the past 2 months, my internet has been dropping out every now and then, the Opticomm modem now takes longer than usual to. Get Connected · OptiComm End User Portal - powerappsportals. OptiComm advises there will be a planned outage for Waratah, VIC. Received optical power is normal. Your Opticomm service won’t work during a power outage. Loading. Occom can connect your internet with OptiComm Fibre, providing access to ultra-high-speed internet via FTTP network. No optical signal, firmware update fail or other faults. January 2023 13. You can. Updates will soon to follow. Plan Type. Unplanned Outage for Miller Street, North Sydney NSW: North Sydney: 23. OptiComm advises that there is an unplanned outage impacting Lightsview, SA. Outage: An interruption for up to 20 minutes for Broadband services at all OPENetworks NSW sites. Social media updatesUnplanned outage in Pakenham, VIC. Residents Get your internet on, with Opticomm Whether you’re browsing, learning, working from home or connecting multiple devices, the Opticomm access network is built to. No optical signal, firmware update fail or other faults. Unplanned Outage Description An event that has occurred which is impacting customer services which had not been planned and is in OptiComm's control. 88/mth; $79. We keep you in the loop at all times!CALL 1300 101 414. 30 Enddate: Sun, 11. Due to the duration of the outage, battery backup has been exhausted. January 2023!. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. This means that you won’t be able to make or receive phone calls if there is no power to your modem, including calls to Emergency ‘000’ services. May 2022 12. Downdetector only reports an incident when the number of problem reports is significantly higher than. Estates effected include Trinity, Brighton, Alkimos Beach and Jindalee Beachside. enddate=='0000. Archive View Return to standard view. "Almost half of those planned outages did not meet the 10-day notification SLA ," An RSP revealed. Opticomm is aware of a network disruption impacting internet services for some customers and is currently. posted 2015-Apr-10, 7:43 pm AEST ref: whrl. Opticomm technicians will not test or setup CPE as it is beyond the network boundaryOptiComm advises there is a partial outage impacting The Fifth Apartments in VIC. Below is a list of providers offering Opticomm plans. I'm writing this express my absolute disgust with iiNet & particular Opticomm in for the poor handling of an internet outage that began on Monday 02/02/2015. Measures to restore internet services for customers with power are being looked into. OptiComm services - no known area outages. Further updates will be provided shortly. Iinet tends to blame opticomm and vice versa. — Select filter — Title Exchange 5 10 15 20 25 30 50 100 AllWe would like to show you a description here but the site won’t allow us. - A contact phone number for a Perth based contact. The event titled Unplanned outage in Jindalee, WA starts on Wed, 7. We’re passionate providers of fast, reliable internet 24/7, backed to the hilt by expert advice and great customer service. Opticomm sets itself apart from the nbn™ with a cohesive infrastructure tailored to meet the needs of modern Australian internet users. Nothing will change for you as an OPENetworks customer - your connection will still work the same, and you'll be supported by the same support. Firmware being downloaded. Private fibre network operator OptiComm will be acquired by Uniti Group for $532 million in cash and shares. Offering a range of home and business packages with free activation, Uniti can connect you to world-class broadband at an affordable price. There is a Network Outage in Lakelands and Madora Bay affecting the Internet and Telephony Services. Alarm - If on, indicates issue with the fiber connection from the street to the ONT. Stay up to date with our latest service updates, system issues and events affecting customers. Archive View Return to standard view. At OptiComm it is important that we keep everyone informed of our network status. It will enable the OptiComm customers to know the outages in advance. The battery must comply with the following specifications:The event titled Unplanned outage at North Sydney NSW - NSYD starts on Wed, 2. 35 Where: Wollert, VICPON - "Passive Optical Network". For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Please migrate to our new portal: Partial outage for Iluka, WA Advisory Title: Partial outage for Iluka, WA. In the case of Mass Service Disruptions caused by circumstances beyond. $129. OldSchoolHarry on 30/01/2022 - 13:00. National Broadband Network, NBN outages reported in the last 24 hours. If your outage isn't shown, call 1 800 BCHYDRO (1 800 224 9376) or *HYDRO (*49376). Internet outage (Uniti Opticomm) Hi Brisbane, I live in a unit where internet is provided by Uniti and Opticomm. X (Twitter) Vodafone. Uniti Group has completed its acquisition of fibre network builder and operator OptiComm, following the approval of the proposal by the Federal Court last week. 88 /mth*. You may not even notice an outage has. We will update this post as updates become available. For any further information or support call us on 1300 665 575. ISP Representative reference: whrl. June 2022!. Service: Type : Start: End: Location: Impact: This page provides information to iPrimus customers indicating current problems in the iPrimus network that may affect services. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. To report a fault with your television reception, please complete our ‘Report a TV fault’ form below. OptiComm wishes to advise that there is an unplanned outage in the estate affecting internet and phone services and is under investigation. . com. Exetel outages reported in the last 24 hours. Simply put, Opticomm is a physical infrastructure using FTTP (Fibre to the Premises) or VDSL (Very-High-Bit-Rate Digital Subscriber Line). Date: Tue, 26. UNITI BROADBAND OPTICOMM Important information about Uniti s Broadband Opticomm network and speed THE 25 THE 50 THE 100 THE 250** THE 1000** TYPICAL EVENING SPEED 24. Internode is committed to repairing phone service faults or difficulties under the Customer Service Guarantee (CSG) Standard. This is currently under investigation. With local support, innovative solutions and an industry-leading team, Opticomm designs, supplies, installs and maintains access networks that connects homes, communities, buildings and intelligent things to each other and the world. OptiComm wishes to advise there is an unplanned outage impacting some customers in this estate. ExchangeThe event titled Unplanned outage for Lightsview, SA starts on Sun, 5. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Lightning Wholesale services - no known area outages. Further updates will be provided shortly. The estate may periodically lose services due to power works and the capacity of. From 4 May 2023, FuzeNet has merged with its parent brand Uniti, to provide Australians with simple and reliable, high-speed internet. Most of the services have restored. 7Mbps. Updated: 2023-11-08 08:35 AM. Headquartered in Melbourne, OptiComm operates a fibre-to-the-premises network. The email will also inform you of the dates and times given to us by NBN for the outage. 2. For troubleshooting see the Support pages. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. We show boundaries as indicated by the UN Geospatial Network. Social media. - OptiComm Planned outage Notification -. Whirlpool Forums Addict reference: whrl. 5. At our core, Uniti is committed to delivering a superfast, future-ready. Closed. It is common for some problems to be reported throughout the day. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Adelaide-based telco Uniti Group has announced it will acquire fibre network operator OptiComm for $532 million. With full shutdown of this portal to occur on 01/02/2023. We are currently sourcing a generator to restore services in the mean time as the estate. [Update 14:48] Services have been restored. For. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. December 2022! Please be aware no support will be available for this portal after 31/12/2022. Please migrate to our new portal: Network Advisories. Whether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. Details of this advisory are as follows: Reference Number: 1521. January 2023! Please be aware no support will be available for this portal after 31/12/2022. Please migrate to our new portal: Unplanned outage Biggera Waters Harbour Quays (QLD) Advisory Title: Unplanned outage Biggera Waters Harbour Quays (QLD) Date:. Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers in the follwoing areas: Melton South, VIC Atherstone, VIC University Hill, VIC Opticomm is aware of the network fault and. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more!OptiComm advises there is an unplanned outage impacting Southbank, VIC. Been with this network for. GET INFINET TO CONTACT ME. Note: If you have equipment outside your home, to access speeds of over 50Mbps, the equipment at your home will. Report a TV fault. Dasan Box Lights Explained. FuzeNet is now Uniti Internet. 6 phone calls later and I no nearer resolving the problem. With full shutdown of this portal to occur on 01/02/2023. Currently Clear is able to provide services to sites in Victoria, New South Wales, Queensland and Western Australia, and will be adding more shortly. And here on the other end we had total internet outage which just started working few minutes ago. posted 2015-Mar-27, 10:38 pm AEST O. for 6 months, then $149. (Resolved) Dear Harbour ISP customers, Please be advised of an Opticomm outage affecting customers the following areas: Brookhaven, QLD Woodlands, QLD Sequana, QLD Stoneleigh, QLD Chambers. Opticomm outages reported in the last 24 hours. startdate. The system is turned on. Restored: This outage has now been resolved after the Building management restored power to the equipment cabinet. Unexplained opticomm outage Currently going on 24 hours with an opticomm outage. We use ISO 3166 country codes and names. This is currently under investigation. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. I have a problem with Opticomm. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. Please migrate to our new portal: Unplanned JNSP Outage Advisory Title: Unplanned JNSP Outage. Mass Service Disruption. The last update was 3 hours ago. . The signal intensity is measured in DB, and it is either out of specified range, or non-existent. OptiComm ONT picture 1:. Update 08:04 - This is confirmed to be an outage from the backhaul provider, they currently advise of major hardware faults on their end. Photograph: Reuters. See full terms and conditions here. au or call us on 1300 66 55 75. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. OptiComm wishes to advise there is currently an unplanned outage impacting internet and phone services in this estate. It is common for some problems to be reported throughout the day. Since the work is planned ahead of time, we and our partners endeavour to perform these works in the early hours of the morning to minimise impact on you. iiNet outages reported in the last 24 hours. Opticomm had their fibre cut probably only just a few weeks ago. Disclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". Opticomm is aware of a network disruption impacting internet services and is currently investigating. Details Update: 13/12/2022 09:30 ACDT: An unplanned outage occurred at 2:35AM ACDT. Choose from Wireless, Fibre Internet, Opticomm. Follow up on. November 2022! Please be aware no support will be available for this portal after 31/12/2022. 9:00 am - 9:00 pm. Social media updatesWhether it’s an Aussie Broadband or NBN/OptiComm outage, we will send you an email which outlines the details of the outage. - Outage. These are being urgently investigated. And for planned outages they were very good at letting AussieBB know and they relayed everything to the end user. Anywhere that has Opticomm automatically cannot get NBN so you are stuck with the Opticomm network. Reference: Your customer number – found on your invoice. End Date & Time: 2017-02-17 10:00:00. [Update 13:01] - Services have been restored. 4 Mbps. - A backup system of either copper or mobile to cover outages. We believe internet should be fast and hassle-free for everyone, and we’re betting you do too. A new Network Advisory has been posted by OptiComm. This is under investigation. In these scenarios, end user customers will experience an outage at the start of the Transition Window (i. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. This is under investigation and is reported to be impacting all services. If you need assistance with this, please email support@swoopbroadband. [Update 14:36] Technicians have arrived on site and are investigating further. Light Off: Check the power pack is plugged in securely. October 2021!. Update: There was a hardware issue. [Update 18:20] - Urgent maintenance to be implemented which will affect most users in this estate for up to 10mins to resolve this issue. iiNet Network Status. Offer ends on 30/11/2023. OptiComm wishes to advise there is currently an unscheduled outage in this estate, end users may experience degradation to internet and phone services. The event titled Unplanned outage for Iluka, WA starts on Sat, 19. pl/Ref4gh. 7 out of 5 stars from 523 genuine reviews on Australia's largest opinion site ProductReview. I've been trying to diagnose a packet loss problem for the past week now with my 100/40 Exetel plan on the OptiComm network. Delivering reliable internet (Fibre-to-the-Premises) to your home. Connect one-on-one with {0} who will answer your questionOptiComm advises that some users are impacted by an unplanned outage in Oran Park, NSW. Follow up on an existing enquiry Ask any questions about getting connected to our network Report damage to property of Opticomm Networks Report a TV fault Opticomm outages reported in the last 24 hours. Check the power cable. June 2022 Where:. So far I’ve called my ISP twice to find out what’s going on, only for them to say it’s an outage with one of Opticomm’s services that’s affecting the whole country. Don’t wait for theOptiComm is available at your address. These typically relate to necessary maintenance works that must be undertaken to maintain the quality of the network. Opticomm Perth. Same issue for us, except we're on an HFC connection. Aussie Broadband’s plans are based on the wholesale speed tiers available to providers. Activ8me Customer Care. Can't saDisclamer: The outage map for Opticom Networks down status shows the geo locations of people that are asking questions like "Is Opticom Networks down right now? or Is Opticom Networks currently having problems and outages?". The event titled Planned outage for Waratah, VIC starts on Thu, 10. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. OptiComm designs, builds, operates and maintains fixed line access, fibre-based telecommunications networks, much like NBNCo does. the Opticomm website is down and iinet website says: "SUMMARY OF UPDATES 2015-01-25 18:24 : Our network partner. This has been escalated for urgent investigation. 88/mth. Have tried direct ethernet with no help. If you are. You’ll need to rely on your mobile phone to make calls in this situation. Since the outage first happened last Thursday (24/6/2021), we escalated to the high management of LBNCo, and kept frequent communications with them. With full shutdown of this portal to occur on 01/02/2023. BigPond remains the primary email client for customers in Australia, even amidst Telstra’s plans to fully discontinue the brand and have Telstra takeover all email services moving forward. OptiComm is a leading provider of fibre network solutions in Australia. edited 2023-Nov-11, 1:46 pm AEST. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. au. Gmail. com. Personal Business Enterprise and Government Wholesale . National Broadband Network, NBN outages reported in the last 24 hours. Outages Customer Portal Legal Complaints Financial Hardship Policy Harbour ISP Bill Explainer. For NBN outages, you will get an email which specifies if the outage is scheduled, expedited or emergency. Moving into a new house soon, currently with ABB (NBN) and have been for some time. We apologise for impact. 2 months off dealing with their (lack of) support on this. The event titled unplanned outage Jordan Spring, NSW starts on Sat, 7. (Fibre) Exetel support site posted the outage but seems like there is nothing they or users this area can do as the message says Opticomm has begun activities to restore the network and will provide an update shortly. 8. Date: Fri,. With full shutdown of this portal to occur on 01/02/2023. OptiComm wishes to advise that there is an internet and phone service outage affecting Yarrabilba and connected communities, due to the ongoing extreme weather conditions. Great Customer Service. Lost power? Check the outage map to see if we're aware of the outage. If your premise has, or requires, critical safety devices. Choose from speed tiers of 25 Mbps, 50 Mbps, 100 Mbps, 250 Mbps and all the way up to 1,000 Mbps . Issue/s: If either the PWR or PON indicator light is not GREEN. Your Opticomm service won’t work during a power outage. Opticomm fibre internet is delivered using cables that run from a central node in the neighbourhood to a building. Whether that be a short five minute one, or in excess of an hour. The 25: This plan is ideal for singles and couples with a typical evening speed of 24. Also note down the steps you’ve taken to rectify the problem such as restarting the router. As part of ongoing efforts to improve our network and services for customers, we are consolidating some of our legacy brands into the Opticomm Networks brand. Report an outage. Check outages, upgrade your service, manage your billing, and more with the MyAussie app - available on the App Store and Google Play Stores . Social media updatesSave $240 on nbn® 250/25 or 1000/50 unlimited plans over 12 mths*. OptiComm wishes to advise that there is an unplanned outage affecting all services for some customers in Butler. Degradation - listed services degraded, intermittently unavailable or partially unavailable. FuzeNet listings. We offer you better. - A print out of history of outages for the account. We’ve upgraded the fibre network in South Brisbane and in Velocity Estates across the country, so you can benefit from a network that’s built to support superfast speeds and a reliable connection. . We apologise for impact. Huzefa Ali iiNet. You can check your network status on the Network Help & Outages page. Services FTTH Broadband.